Faculty & Research

Kristin J. Behfar

Kristin J. Behfar, Associate Professor of Business Administration

  • BS, MS, Boston University; PhD, Cornell University
Office: FOB 189
Phone: +1-434-243-7685
E-mail: BehfarK@darden.virginia.edu


Associate Professor Kristin Behfar teaches in the core Leadership and Organizations course as well as Leading Teams, Leading Global Strategic Change, and doctoral seminars. Her research focuses on sustaining high performance teamwork and leading in global organizations. She has consulted in numerous organizations on team and leadership effectiveness and worked in the marketing communications field for several years. Her current research projects include how to effectively express and resolve workplace conflicts, how team members manage their team-related frustrations, and how leadership practices vary around the world.

Her publications have appeared in Academy of Management Review, Organizational Behavior and Human Decision Processes, Journal of Applied Psychology, Harvard Business Review, Organizational Research Methods, and Small Group Research. She is also the co-editor of the book entitled "Conflict in Teams: New Directions in Theory and Practice," and on the editorial board of Small Group Research.

Prior to coming to Darden, Professor Behfar was a post-doctoral fellow at the Kellogg School of Management in the Management and Organizations department and also a faculty member at the University of California, Irvine for five years. She received her Ph.D. in Organizational Behavior at the S.C. Johnson Graduate School of Management at Cornell University, and her B.S. and M.S. from the College of Communication at Boston University.

Teaching Materials

  • The Three Hour Tour: Team Leadership and Communication at Electronic Design, Inc.
  • The Troubled Team at Universal Telecom: Managing Process and Personalities
  • The Global Software Team: Jugaad Needed (UVA-OB-1054)
  • Conflict in Teams: The "Chatty" Accusation at the Call Center (UVA-OB-1046)

Exercising Power and Leadership


Conflict Management
Team Process and Decision Making
Leading Across Cultures

MBA Courses

First Year Organizational Behavior
Leadership Strategies

Select Publications

  • Behfar, K. J., Mannix, E. A., Peterson, R. S., & Trochim, W. M. (2011). Conflict in Small Groups: The Meaning and Consequences of Process Conflict. Small Group Research, 42(2), 127-176.
  • J. Brett, R. Friedman, and K. Behfar (2009). How to manage your negotiating team: The biggest challenge may lie on your side of the table. Harvard Business Review. September, pp. 105-109.
  • Behfar, K., R. Peterson, E. Mannix, and W. Trochim (2008). The critical role of conflict resolution in teams: A close look at the links between conflict type, conflict management strategies, and team outcomes. Journal of Applied Psychology, 93 (1), 170-188.
  • K. Behfar and L. Thompson (Eds.) (2007). Conflict in organizational groups: New directions in theory and practice. Evanston, IL: Northwestern University Press.
  • J. Brett, Behfar, K., and M. Kern (2006). Managing multicultural teams. Harvard Business Review. November, pp. 84-91.
  • Peterson, R. and K. Behfar (2003). The dynamic relationship between performance feedback, trust, and conflict in groups: A longitudinal study. Organizational Behavior and Human Decision Processes, 92, 102-112.
  • Jackson*, K. and W. Trochim (2002). Concept mapping as an alternative approach for the analysis of open-ended survey responses. Organizational Research Methods, 5 (4), 307-336.