Education: B.S., Oklahoma State University; M.S., University of Essex; M.Res., Ph.D., London Business School
Visiting Associate Professor Chris Parker teaches core Operations Management courses in Darden’s MBA and ExecMBA programs. His research focuses on exploring the way in which information changes consumer, firm, and employee behavior and the impact this has on broad market outcomes. His work falls broadly into five application areas with significant overlap: (1) Information and Communication Technology for Development (ICT4D), (2) IT-Enabled Retail Models, (3) Financial Services Operations, and (4) Supply Chain Coordination, and (5) Political Engagement. In each of these areas Chris aims to use the necessary data and analyses to rigorously identify areas in which information technology is beneficial, as well as to make policy suggestions to mitigate any detrimental effects. His work has appeared in leading operations management and information systems journals including Management Science, Manufacturing & Services Operations Management, Production and Operations Management, and the Journal of Management Information Systems.
Chris’s home institution is American University where he is a Kogod Research Professor and Associate Professor of Information Technology and Analytics. He joined American University in 2019 after working as an Assistant Professor of Supply Chain Management at the Smeal College of Business at Pennsylvania State University and completing his PhD in Management Science and Operations from London Business School in 2012. He was a Visiting Professor at Georgetown University's McDonough School of Business in 2016-2017. He has taught classes related to Python programming, business analytics, supply chain analytics, data visualization, statistics, and supply chain design.