Technology and Operations Management

Learn about the Technology & Operations Management academic area at Darden, its faculty and its work.

Operations is concerned with management of the processes used by organizations to create and deliver value for their customers.

Operational thinking is useful for managing and improving processes within both product and service delivery organizations and in their extended supply chains. Effective process management is crucial in transitioning from traditional to new economy business.

The physical and information flows associated with these processes are often a major focus in Operations; other key topics include quality management, inventory management, capacity management, creation of new products and services and understanding how operational capabilities influence customer value.

Faculty Experts

Elliott Weiss

Elliott N. Weiss

Oliver Wight Professor of Business Administration

Ozlem Yildiz

Ozlem Yildiz

Assistant Professor of Business Administration

Timothy M. Laseter

Timothy M. Laseter

Professor of Practice

Raul O. Chao

Raul O. Chao

Associate Professor of Business Administration

Alex Cowan

Alex Cowan

General Faculty

Doug Thomas

Doug Thomas

Professor of Business Administration